Terms & Conditions

About Skinity+

Skinity+ is a skincare brand offering cosmetic blemish patch products designed to support everyday skincare routines. Skinity+ is a brand of Meridia Global Ltd, a company registered in England and Wales.

Use of This Website

Cosmetic Product Information

Skinity+ blemish patches are cosmetic products. They are not medicines, medical devices, acne treatments or treatments for any medical condition. Our products are designed for suitable visible pimples, spots and blemishes as part of a cosmetic skincare routine. Information provided on this website is for general cosmetic and educational purposes only. It should not be treated as medical advice.

Product Use and Customer Responsibility

Product Descriptions, Images and Availability

We aim to ensure that product descriptions, images, prices and information on our website are accurate and up to date. However, packaging, ingredients, colours, packaging and presentation may appear slightly different depending on screen settings, photography, lighting or product updates. All products are subject to availability.

Orders

When you place an order through our website, you are making an offer to purchase the selected product or products. Your order is accepted only when we confirm acceptance or dispatch the product to you. We reserve the right to refuse, cancel or limit an order where necessary, including where product information or pricing contains an error, the product is unavailable, payment cannot be authorised, delivery details are incomplete or incorrect, or we suspect fraud or misuse.

Prices and Payment

All prices shown on our website are in GBP (£) unless stated otherwise. Prices may change from time to time, but price changes will not affect orders that have already been accepted. Payment must be completed at checkout using one of the payment methods available on the website. We do not store your full payment card details. Payment processing is handled securely by Shopify and/or authorised payment providers.

Discount Codes, Offers and Promotions

From time to time, we may offer discount codes, bundle offers, launch offers or promotional pricing. Promotions may be subject to availability, start and end dates, minimum spend requirements, product exclusions, one-use-per-customer limits, or other conditions shown at the time of the offer. We reserve the right to amend, withdraw or refuse a promotion if it has been misused, applied incorrectly or affected by a technical error.

Subscriptions and Subscribe & Save

If a Subscribe & Save or recurring purchase option is available on our website, the subscription details will be shown at checkout before you confirm your purchase. By choosing a subscription, you authorise recurring payments according to the subscription frequency, price and conditions shown at checkout. You are responsible for managing your subscription, including updating delivery details, updating payment information, skipping, pausing or cancelling where the option is available.

Delivery

Delivery options, estimated delivery times and charges will be shown at checkout or on our Shipping, Returns & Refunds page. Delivery times are estimates only and may be affected by courier delays, address issues, public holidays, weather, operational issues or events outside our control. Please ensure your delivery address is complete and correct before placing an order.

Cancellations, Returns and Refunds

Your cancellation, return and refund rights are explained separately on our Shipping, Returns & Refunds page. For hygiene and safety reasons, cosmetic products may not be suitable for return once opened, used, unsealed or handled in a way that affects hygiene or resale value. This does not affect your statutory rights if a product is faulty, damaged, not as described or does not meet legal requirements.

Damaged, Incorrect or Missing Items

If your order arrives damaged, incorrect or incomplete, please contact us as soon as possible. To help us review the issue, please include your order number, product name, batch number if available, delivery details, a short description of the issue, and clear photographs where relevant.

Customer Accounts

You may be able to create a customer account on our website. You are responsible for keeping your account login details safe and confidential. Please do not share your password or account access with anyone else. If you believe your account has been accessed without permission, please contact us promptly.

Reviews, Comments and User Content

If you submit a review, comment, photo, video, message or other content to us or through our website, you confirm that the content is accurate, lawful and does not infringe the rights of any other person. We may moderate, edit, remove or refuse to publish content that we consider inappropriate, misleading, offensive, unlawful, promotional, irrelevant or inconsistent with our brand and legal responsibilities.

Educational Content and Guide Pages

Our website and guide pages may include skincare education, ingredient information, product guidance, FAQs and routine suggestions. This information is provided for general cosmetic and skincare education only. It is not intended to diagnose, treat, cure or prevent acne, infection, skin disease or any medical condition. Results and experiences may vary from person to person.

Intellectual Property

All content on this website, including the Skinity+ brand name, logo, product images, packaging design, text, graphics, icons, videos, guide pages, layouts and other materials, belongs to Skinity+ / Meridia Global Ltd or is used with permission. You may not copy, reproduce, modify, distribute, sell, misuse or exploit any part of our website, brand or content without prior written permission.

Third-Party Links and Services

Our website may contain links to third-party websites, apps, platforms, payment providers, delivery providers or social media pages. We are not responsible for the content, privacy practices, terms, policies or operation of third-party websites or services. If you use third-party services, their own terms and policies may apply.

Website Availability

We aim to keep our website available and working properly, but we cannot guarantee that it will always be uninterrupted, error-free or secure. We may update, suspend, restrict or remove parts of the website where necessary for maintenance, security or operational reasons.

Limitation of Liability

Nothing in these Terms & Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights. To the extent permitted by law, we are not responsible for indirect or consequential losses, website interruptions outside our reasonable control, delays caused by couriers or third parties, or misuse of products contrary to instructions and warnings.

Events Outside Our Control

We are not responsible for failure or delay caused by events outside our reasonable control. This may include courier disruption, supplier delays, technical failures, strikes, severe weather, accidents, public health events, customs delays, government action or other events beyond our reasonable control.

Privacy and Cookies

Your personal information is handled in accordance with our Privacy Policy. Cookie information may also be provided through our cookie banner, cookie settings or privacy/cookie policy pages.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our products, website, business operations, legal requirements or customer service processes. The latest version will be posted on this page with the updated date.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales. If you are a consumer living in another part of the United Kingdom, you may also have rights under the laws of your place of residence.

Contact Us

If you have any questions about these Terms & Conditions, your order or our products, please contact us.

Brand: Skinity+
Company: Meridia Global Ltd
Company number: 16701158
Email: hello@skinityplus.beauty
Website: www.skinityplus.beauty